General Data Protection Regulation (GDPR)

1. What is the legal basis for Benzinlitre’s collection of personal data?
There are regulations in various laws regarding the use of personal data of our users. In the first place, KVKK (GDPR) and personal data protection principles have been determined. In some cases, penal sanctions have been stipulated for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. On the other hand, Insurance Agents Regulation, Insurance Information and Supervision Center Regulation and other legal regulations in the field of insurance bring some regulations that allow the collection and use of personal data for the conduct of insurance activities.

2. What methods does Benzinlitre use to collect personal data?
Your personal data is processed in accordance with the data provided by the users who contact with the channels such as Head Office, Regional Directorates, agencies, brokers, call centers, contracted health institutions or make transactions in electronic environment, the data conveyed about the employees of group insurance users, the consent of our users and the provisions of the legislation. We would like to remind you that website, owned by BenzinLitre, is a cookie site. Cookies; It is a file consisting mostly of letters and numbers that allows the device to be identified by storing it in the internet browser or hard disk of the device being used. A detailed description of the cookies used on the website can be found on our homepage. In addition, device ID, IDFA and AAID values, location information are received and processed by mobile devices due to similar needs. It is essential that the personal data shared with BenzinLitre be shared directly by the insured person with open will. However, Benzinlitre especially EPDK (EMRA), T.C. The Ministry of Energy and Natural Resources reserves the right to obtain personal data from the Insurance Information and Supervision Center, from public institutions, fuel companies and the contracted institutions that the insured receives services in accordance with the law.

3. For what purposes does BenzinLitre use personal data?
BenzinLitre will be able to record, store, update, disclose, transfer, classify and process your personal information to the extent permitted by legislation. Your personal data is used for the purposes of: confirming the identity of the trader / owner, recording addresses and other necessary information for communication, receiving special offers from fuel distributors, making offers and bank agreements with automobile, truck and engine dealers, and making conditions or current status of your insurance contract. to inform our users about the changes in your insurance contract, to issue all records and documents that will be based on electronic (internet / mobile, etc.) or paper, to fulfill the obligations undertaken in accordance with the insurance contract, information, to provide special and relevant advertising, campaigns and other benefits to our users, All kinds of commercial electronic and written messages can be sent and informed, to make user segmentation in line with the data obtained, survey and tele-sales applications, data mining and other statistical analysis, improve and improve user data quality, loyalty actions for user management, cross sales and lost to design and manage user recovery actions and, if you consent to it, to provide you with your information through your phone, short message, social media and media, e-mail, letter, fax and automatic search machines, all kinds of products and services related to benefit and sales offers, contracted fuel distributors and brands, insurance companies, workshops, assessors, banks, and other contracted persons and institutions, agents, brokers and other To inform our users about the services offered to our users by our solution partners, to evaluate user complaints and suggestions about our products and services, to fulfill our obligations arising from KVKK and to use our rights arising from the legislation.

4. How does BenzinLitre protect your personal data?
Personal data shared with BenzinLitre is under the supervision and control of BenzinLitre. In order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force, BenzinLitre undertakes the responsibility of establishing the necessary organization and taking and adapting the technical measures. Being aware of our obligation in this respect, we inform you that we are always updating our data processing policies in accordance with international and national technical standards on data privacy.

5. Does Benzinlitre share your personal data?
The sharing of personal data of our users with third parties takes place with the consent of the users and as a rule, personal data are not passed on to third parties without the user's consent. However, personal data are shared with the courts and other public institutions due to our legal obligations. In addition, personal data is transferred to contracted third parties in order to provide the services we commit and to control the quality of the services provided. Necessary technical and legal measures are taken to prevent violations of rights during the transfer of data to third parties. However, BenzinLitre is not responsible for the data protection policies of the third party receiving the personal data and for violations in the risk area under the responsibility of the third party.

6. Does Benzinlitre share your personal data with third parties abroad?
Your personal data will be provided in the cloud environment of domestic and foreign reinsurance companies, domestic and foreign reinsurance companies, with the partner organizations, organizations and companies in which we cooperate to carry out the activities of BenzinLitre platforms (websites and applications) and / or its affiliates, affiliates, joint ventures and all branches and offices of these companies. with the domestic / overseas persons and institutions from whom we have received the storage service, with the domestic / foreign organizations we have contracted for sending commercial electronic messages we send to our users, with the Interbank Card Center, with the banks we have contracted with, and with various marketing activities in order to provide better service to you and provide user satisfaction. / to other third parties abroad.

7. What are your rights under the Personal Data Protection Act?
In accordance with KVKK (GDPR), your personal data; a) learning whether it has been processed, b) requesting information if it has been processed, c) learning the purpose of processing and whether it has been used in accordance with its purpose, d) knowing the third persons whom it has been transferred to, e) asking for correction if it has been processed incorrectly, f) KVKK (GDPR) ' g) requesting the third parties to whom it is transferred to be notified of the transactions carried out in accordance with paragraphs (d) and (e) above, h) objection to the occurrence of a result against you, as it is exclusively analyzed by automated systems; i) We would like to remind you that you have the right to demand that the damage be compensated in case you suffer damage due to the violation of the KVKK (GDPR).

8. How will I be informed of changes to legislation on personal data?
Your rights under KVKK (GDPR) are the obligations of BenzinLitre. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation and that you can always follow the updates made easily on this page.

9. How can I be sure that the data is kept up-to-date and accurate?
Pursuant to Article 4 of the KVKK (GDPR), BenzinLitre is obliged to keep your personal data accurate and up to date. In this context, in order for BenzinLitre to fulfill its obligations arising from the current legislation, our users must share accurate and up-to-date data with BenzinLitre. In case of any change in your data, please contact us through the following communication channels to update your data.

10. Would you like to ask BenzinLitre about your personal data?
You can send your questions to us by filling out the contact form on our website or by contacting us at In addition, you can send a signed copy of the form to Talatpaşa Caddesi No: 5/1 Levent BEŞİKTAŞ / İSTANBUL by personally identifying documents and send it by notary public or by registered mail.

11. How do I ask for my data to be deleted?
You should contact the organisation and let them know what personal data you want them to erase. You should use same email that is used sign-in.